Customer Support. Cart (0) Sign In ; Home; Contact Us; Customer Support; Contact Parts Return Request. Encompass has a large inventory of OEM parts for Bertazzoni. Parts. Customers must notify Encompass within five business days of receipt of any part that is shipped in error or short shipped by completing a return request form on our website: Encompass does not pay the shipping costs for any parts returned to us from outside the U.S. for any reason. Checking parts availability in the field Any part returned that is not resellable will be scrapped and no credit issued. Accessories . Be sure to complete form below! “Encompass has been experiencing record transaction growth over the past three years driven largely by our diverse parts business, exclusive supply chain programs, and certain core customer segments that are unique to Encompass,” said Encompass President and CEO Robert Coolidge. Manufacturers require the model and serial number of the product the defect was installed in, as well as the exact nature of the defect in detail. All returns require a Return Material Authorization (RMA) number, which can be obtained online at our website: If you are not provided a return label, the RMA must be CLEARLY printed on the shipping label. Cores must be in good condition. Customer Support. Core credit will only be issued for the exact number of units purchased, based on the quantity sold on the original invoice. For your convenience, a link to the the parts ledger is included on the parts detail pages in addition to being accessible in the My Account section on encompass.com. Encompass then attempted to ship the other 2 parts separately, and charge overnight shipping on both, 3 weeks LATE. Encompass supplies repair parts and accessories for multi manufacturer brands in Consumer Electronics, Appliance, Computer, Personal Care and many other categories. https://encompass.com/app/?wwizmstr=WEB.RETURN.LABEL. Non-approved returns will be shipped back to customers at their expense. Attachment. If the part has core value, the defective part being replaced must be returned to Encompass at the customer’s expense. Research A Part. Items incorrectly shipped to Encompass will be returned to customers at their expense. Customer Support. Powered By Encompass. returnRequest This service will return a part from an invoice. Core credit will not be issued if the core is not returned to Encompass. Select the best option below. If the part has core value, the defective part being replaced must be returned to Encompass at the customer’s expense. Powered By Encompass. Parts. USD; 855.576.9247; Help; About Us; Guest Order Search; Contact Us; Search. Cores returned within 91-180 days of the invoice date will be charged a 50% restocking fee. Best for accessing wholesale discounts on a wide variety of parts. Reports listing pending parts and core returns from any manufacturer are available, as well as warranty credits due over the past 60 days. Select the best option below. I paid for overnight shipping. Powered By Encompass. Core credit will not exceed the original core value charged. To be eligible for credit, all new and unused returns must meet the following guidelines: Returns must be received by Encompass within 60 days from the invoice date. From replacement toothbrush heads to filter baskets to repair parts, we've got it all. Share your voice on ResellerRatings.com This is the link to view or print the return service label if requested. This service will return a part from an invoice. Refrigerator Accessories. A representative will respond within 24 to 48 hours. Washer Accessories ... We’re here to help with whatever you may need whether it’s help finding a part or making a return. This can happen when requesting a label on items that are too large. Cores that are cracked, burnt or missing components will not be accepted for credit and will be returned to customers at their expense. Select the best option below. Search for parts and accessories. Be sure to complete form below! Customers are responsible for all shipping, duties and customs fees for any replacement parts, as well. Parts. At that time 2 of the 3 parts were in stock. Sample; Guest Order Search . customer type (not used for all accounts), map your customer number to ours (not available for all accounts) (y/n), customer provided return tracking #, this is only used if not requesting a return service label, model # of the product then part is returned from, serial # of the product the part is returned from, Required for Warranty / Replacement if the account is not setup to auto-replace. Keep your Philips products in first-class condition with our wide selection of genuine parts and accessories. Encompass is the authorized LG Parts Distributor and we only sell genuine LG parts and accessories. No parts shipped on 8/4. Encompass has a large inventory of OEM parts for Bowers & Wilkins. For customer service or general inquiries, such as parts pricing and availability, please use our contact form system or call 800.432.8542.) RMAs will not be issued after 60 days from the invoice date. First part arrived over 2 weeks later, and was still charged for overnight shipping. Contact Parts Return Request. We automatically order a replacement part for the defective item, which is billed up front. Cores are most often circuit boards, which are in short supply due to ever-changing product models. If it's not listed here we can help you find it. If it's not listed here we can help you find it. Cores returned in non-standard packaging will not be accepted. sales@encompass.com (Please note this is a sales line for potential business partners only. A representative will respond within 24 to 48 hours. This will give you the proper invoiceNumber, lineNumber, and pid. Our Services Encompass is no ordinary parts distributor. Powered By Encompass. Encompass does not pay the shipping costs for any parts returned to us from outside the U.S. for any reason. Returns will be credited the purchase price and applicable taxes, less any restocking and or packaging fees, to the original credit card or to your Encompass account. 1 2 3. Encompass has one of the largest selections of consumer electronics accessories available for over 250,000 models. Select. New and unused parts valued at less than $15 cannot be returned for credit. Just click the back button on your browser to return to the form. Customer Support. USD; 866.779.7421; Product Support; Help; About Us; Guest Order Search; Contact Us; Search. Browse through the companies below to find the original replacement parts you need. 65 reviews for Encompass Parts Distribution / Encompass Group Affiliates, rated 1.00 stars. Browse below to find accessories from LG, Haier, Whirlpool, Samsung and more. Your Premier Source for Delonghi Parts and Accessories. Link. Encompass has a large inventory of OEM parts for Beko. This will give you the proper invoiceNumber, lineNumber, and pid. If it's not listed here we can help you find it. Microwave Accessories. Customers are responsible for all shipping, duties and customs fees for any replacement parts, as well. PartStore.com has a large inventory of OEM parts. Powered By Encompass. You must call the orderStatus service first. Cart (0) Sign In ; Home; Contact Us; Customer Support; Contact Parts Return Request. This is a direct link to the image. Business. Encompass will honor the manufacturer's warranty on a product sold by Encompass. Click here to watch video on Encompass’s new features. A representative will respond within 24 to 48 hours. Copyright © 2020 Encompass Supply Chain Solutions, Inc. All Rights Reserved. The RMA number must be clearly printed on the return shipping label. Do not write on the original parts shipping box or otherwise deface packaging. Please indicate in the comments if you are requesting to return a specific part number or the entire order. Encompass has a large inventory of OEM parts for Delonghi. Consumer. The easiest way to request return authorization (RMA) is through our online form system. If the part has core value, the defective part being replaced must be returned to Encompass at the customer’s expense. Research A Part. Repair and Return Service Replacement Parts and Accessories Encompass is a market leading supplier of replacement parts and accessories for a diverse range of products. Powered By Encompass. Select an Account Track your orders, get email alerts and access over 8 million parts in one place. 380 Encinal St, Suite 200 Santa Cruz, CA 95060 (831) 469-1700 Your Source for Philips Parts and Accessories. Perfect option for the DIY enthusiasts looking for that crucial piece. Manufacturer Model Number ED5CHQXKT02 Interactive Exploded View. A representative will respond within 24 to 48 hours. Click here to watch video on our new mobile/desktop app EZ Stock. Select the best option below. Customer Support. Return A Part. We carry cords, adapters, batteries, screens, hard drives and more. If it's not listed here we can help you find it. A copy of the invoice must be included in the return shipping box. Most, but not all, products are warranted for 90 days from the date of the original invoice. Read real customer ratings and reviews or write your own. How can I see a list of all core parts I need to return to Encompass? Approved new and unused returns will incur a 15% restocking fee. Contact Parts Return Request. Encompass is a market leading supplier of replacement parts and accessories for a diverse range of products. Find remote controls, cords, adapters, filters, batteries, 3D glasses and more from brands like Samsung, Toshiba, LG, Panasonic, VIzio, Sony and many more. If it's not listed here we can help you find it. Shipping and handling costs are not refundable. All returns are subject to inspection and approval prior to credit being issued. Powered By Encompass. Search for parts and accessories. Whether you own a personal computer or are an IT professional, we support thousands of models to replace any parts or accessories for your tablet or PC. A core charge is used as an incentive to get back certain parts that can be rebuilt to supplement the parts supply chain. This is ONLY provided by UPS, and not FedEx. We issue credit for the defective part once it is received into our facility. This includes the inscrutions, and is ready to print. Select the best option below. Beyond supplying parts for dozens of diverse product categories, Encompass is the only parts distributor that offers full aftermarket services – everything from repair & refurbishment to call center support to e-recycling. How do I return a core part to Encompass? Cores failing to meet these requirements will not be eligible for credit and cannot be returned: Cores returned within 90 days from the original invoice date will receive full credit. Encompass is a market leading supplier of replacement parts and accessories for a diverse range of products. Powered By Encompass. Customers are responsible for all shipping, duties and customs fees for any replacement parts, as well. If a return service label is requested and we reject the label, but still process the RMA, this will be a 'Y'. Guest Order Search . Search Your Order. There are no instructions. As one of the largest parts distributors in the industry, we have access to parts for most major brand named products, including for manufacturers with which we do not deal directly. Home; ED5CHQXKT02 Whirlpool Replacement Parts. Contact Parts Return Request. Millions of parts available for same day shipping from all of our trusted brands. Encompass has a large inventory of OEM parts for a wide array of appliance manufacturers. In addition, please include a copy of your RMA and the original invoices within the package. Customers must notify Encompass within five business days of receipt of any part that is shipped in error or short shipped by completing a return request form on our website: here. All core returns must meet the following guidelines for credit consideration. This is the link to view or print the return service label if requested. You must call the orderStatus service first. Search Your Order. This can be used to make you own custom instructions with the label. Copyright © 2020 Encompass Supply Chain Solutions, Inc. All Rights Reserved. Encompass does not pay the shipping costs for any parts returned to us from outside the U.S. for any reason. Browse through some of our most popular vendors and find parts by top manufacturers Dell, Acer, IBM, Panasonic and Lenovo. A representative will respond within 24 to 48 hours. Home; My Account; Create Account. Select "Warranty / Replacement" as the return reason and provide an explanation of the issue in the comment box provided. All cores must be returned in the manufacturer's original box or container in which the new product was delivered. If the new part you purchased had a separate "core price," you must return the existing defective part being replaced before Encompass can credit back the charge. Find your consumer electronics, appliance, HVAC, computer and imaging products. We then issue an RMA and provide you with a free return shipping label for the defective item. company that the package will be returned to, address line 1 where the package will be returned to, city where the package will be returned to, state where the package will be returned to, zip code where the package will be returned to, country where the package will be returned to, invalid customer number from customer cross, return good and un-used parts on invoice #, X part(s) were already returned - there are only X left to return, special order products may not be returned, Toshiba computer products may not be returned, return warranty or replacement parts on X, Please contact us with details of the physical damage, a modelNumber is required on warranty or replacement parts, a serialNumber is required on warranty or replacement parts, this warranty or replacement part is X old, this Mitsubishi warranty or replacement part is X old, cores were not billed on this invoice try X, X core(s) were already returned - there are only X left to return, A return against this invoice is already in process, account does not allow good and un-used part returns, a replacementOrderNumber is required on warranty or replacement parts, invalid replacementOrderNumber - customer number does not match, part does not exist on replacementOrderNumber, replacement quantity X is less than return quantity X, already placed quantity X against replacement order X, good and un-used returns must be at least 15.00. 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